Room Attendant

Are you passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness?

New Park Manor, a luxury family hotel, is seeking an enthusiastic and detail-oriented Room Attendant. We pride ourselves on providing exceptional service and a welcoming atmosphere for our guests.

This is a permanent position at 32 hours per week (to include weekends) with an hourly rate of £12.21 per hour, plus generous service charge and benefits.

Your responsibilities will include:

• Cleaning and tidying guest rooms to the highest standards
• Replenishing amenities and supplies
• Reporting any maintenance issues to the housekeeping manager
• Assisting guests with any requests or enquiries
• Adhering to health and safety guidelines

Requirements:

• Previous experience in housekeeping or a similar role is preferred but not essential
• Strong attention to detail and a commitment to cleanliness
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Flexibility to work various shifts, including weekends and holidays

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.