Smiling group on hillside
Smiling group on hillside

Room Attendant - Permanent and Summer casuals

Housekeeping - The Ickworth

Contract: Permanent
Salary: £11.55 per hour plus generous charge

Nestled within 1,800 acres of stunning National Trust parkland, the beautiful Ickworth Hotel seeks motivated and dedicated Room attendants to join their brilliant team.

If you are passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness then this is an exciting opportunity to contribute to the success of a luxury hotel known for its exceptional service and welcoming culture.

The Role:

Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay.

We have both permanent full-time positions and summer casual hours available, which will include some weekends, at an hourly rate of £11.55, plus generous service charge.

Key responsibilities:

- Ensure high quality room and public area cleans: You will work as part of the housekeeping team to ensure all assigned bedrooms and public areas are turned around and cleaned to the highest standard. This will include a full restock of all in-room guest amenities. You will be asked to conduct thorough deep cleans on occasion.
- Ensure a safe environment for our guests: You will maintain and check all equipment regularly and report any defects. Ensure all equipment and chemicals are used correctly as per manufacturer instructions.
- Make long-lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!

To succeed in this role, we are looking for someone who has:

- Charisma, Engaging personality, and passion for hospitality and providing great service to our guests.
- A keen eye for detail, working to tight timeframes, and enjoying a physical job role
- Ability to interact with all guests and ability to have fun and engage with our younger guests.
- Previous experience in housekeeping is desirable, but full training will be given.
- Flexibility to work various shifts, including weekends and holidays, as needed.

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
Cycle to work scheme
Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
Life Assurance Benefit for peace of mind for your loved ones.
Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!


Who are LFH?

Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.