Public Area Attendant/Room Attendant

Are you passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness?

New Park Manor, part of the Luxury Family Hotels collection, is seeking a diligent and dedicated public area cleaner/room attendant. We pride ourselves on providing exceptional service and a welcoming atmosphere for our guests.

This will be a dual role covering public area cleaning and room attending to make a combined 16 hour position:-

10 hours per week across 2 fixed shifts on Wednesdays and Saturdays - public area cleaning

6 hour shift - room attending - with opportunities for additional shifts throughout the week depending on business levels and operational needs.

Key responsibilities:

- Clean and maintain all public areas of the hotel, including lounges, restrooms, and other communal spaces.
- Ensure all surfaces are dusted, polished, and free of debris.
- Vacuum, sweep, and mop floors as needed to maintain cleanliness standards.
- Monitor and replenish supplies such as soap, paper towels, and toilet paper.
- Report any maintenance issues or damages to the appropriate department and uphold health and safety regulations at all times.

To succeed in this role, we are looking for someone who has:

Previous cleaning or housekeeping experience is desirable but not essential, as full training will be provided.

- Charisma, an engaging personality with a passion for hospitality, providing great service to our guests.
- A keen eye for detail, working to tight timeframes and enjoy a physical job role
- Ability to interact with all guests and ability to have fun and engage with our younger guests.
- Previous experience in cleaning or housekeeping preferred, but not essential.
- Excellent time management and communication skills.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.