Room Attendant

The Ickworth, part of Luxury Family Hotels, is entering an exciting new era. As a Room Attendant you will play a part in shaping the next chapter of this much-loved Suffolk retreat.

The Role:

Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay.

Job Type: Casual Worker Agreement – Hours are offered to our casual workers in line with the demands of the business. Flexibility will be key, as shifts will vary and weekend shifts will be required.

Key responsibilities:

- Ensure high quality room and public area cleans: You will work as part of the housekeeping team to ensure all assigned bedrooms and public areas are turned around and cleaned to the highest standard. This will include a full restock of all in-room guest amenities. You will be asked to conduct thorough deep cleans on occasion.

- Ensure a safe environment for our guests: You will maintain and check all equipment regularly and report any defects. Ensure all equipment and chemicals are used correctly as per manufacturer instructions.

- Make long-lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!

To succeed in this role, we are looking for someone who has:

- Charisma, Engaging personality, and passion for hospitality and providing great service to our guests.

- A keen eye for detail, working to tight timeframes, and enjoying a physical job role

- Ability to interact with all guests and ability to have fun and engage with our younger guests.

- Previous experience in housekeeping is desirable, but full training will be given.

- Flexibility to work various shifts, including weekends and holidays, as needed.

Who are LFH?

The Ickworth is stepping confidently into a new chapter. Set within the breathtaking Suffolk countryside, this remarkable hotel, framed by sweeping parkland and rich history, continues to evolve while honouring its extraordinary heritage. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful experiences for every generation, blending warm hospitality with moments that families remember for years to come.
As we look ahead, we are seeking passionate and committed individuals to join us at this exciting time. This is a wonderful opportunity to become part of a team that values care, character, and attention to detail, and to help shape the future of one of Suffolk’s most distinctive family escapes.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.