Smiling group on hillside
Smiling group on hillside

Childcare Assistant

The Den - The Ickworth

Contract: Zero Hour Contract
Salary: £11.55 plus generous service charge and great benefits

Are you passionate about childcare and creating memorable experiences for families? Do you have a knack for organising fun and interactive activities for children? The Ickworth Hotel is seeking a dedicated Childcare Assistant to join our Den team to help us provide exceptional care for our guests' children in our OFSTED registered Den.

About Us:

At the Ickworth Hotel, we pride ourselves on being more than just a luxury family hotel – we're a family-focused destination where cherished memories are made. We have a dedicated Creche – The Den, for the children of our guests staying at our hotel, where they a have 90 mins complimentary Den session per day, for their child to explore and engage with the Den team.

Role Overview:

As Childcare Assistant you’ll play a pivotal role in creating unforgettable experiences for our younger guests. From welcoming families with genuine warmth to ensuring every play interaction is delightful, you'll embody our commitment to exceptional service and contribute to the magic that makes The Ickworth a beloved destination for families seeking joy and relaxation.

As a Childcare Assistant, you will work in our OFSTED registered Den, where you will engage children in a variety of activities, both indoors and outdoors.  This is a zero hour contract, with a rate of pay of £11.55 per hour plus generous service charge. Flexibility will be key, as shifts will vary and will include some weekends.

Key Responsibilities:

-Delivering an exciting activity programme: You will create, prepare, organise and deliver a fun, safe and stimulating activity programme for the children in your care, tailored to their age and interests.

-Make long lasting unique memories: Through interactive play and creative activities you will work together as a team to make long lasting unique memories for our smallest guests.

-Ensure a safe and welcoming play environment: You will ensure a safe and welcoming play environment is created for all of the children in our care and ensure that their needs are met throughout the session. You will be expected to interact confidently with the parents and guardians and ensure any requests made are adhered to.

To succeed in this role, we are looking for someone who has:

  • Previous experience working with children in a childcare setting is preferred.
  • Accredited childcare/play work qualification Level 2 or 3 is essential.
  • A genuine passion for working with children and creating positive experiences for families.
  • Paediatric First aid qualification is desirable but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work well as part of a team and independently.
  • A proactive and creative approach to organising activities.

If you're enthusiastic about childcare and love working with children, we'd love to hear from you! Join us at The Ickworth and be part of a team dedicated to making family holidays unforgettable.

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
Cycle to work scheme
Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
Life Assurance Benefit for peace of mind for your loved ones.
Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!


Who are LFH?

Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.