PA to the Directors and Head Office

Part-time | 25 hours per week (approx. 4–5 hours per day, 5 days a week)

Remote working - occasional travel for meetings

About Us
Luxury Family Hotels is a collection of beautiful, relaxed hotels set in some of the UK’s most charming locations. We create memorable experiences for families — and we know that begins with exceptional people.
We’re now looking for a highly organised, proactive, and personable PA to support our Directors and play a pivotal role in keeping our group operations running smoothly.
This is a fantastic opportunity for someone who enjoys variety, is confident working with senior stakeholders, and thrives in a supportive but fast moving environment.

The Role
As PA to Directors, you’ll provide essential administrative and organisational support to our senior leadership team. Your responsibilities will include:

• Preparing weekly & monthly group reports
• Managing company credit card administration and processing expenses for the leadership team
• Organising travel, accommodation, and meetings for Directors and senior managers
• Minute-taking and supporting key meetings with follow-up actions
• Overseeing hire car administration for the group
• Liaising professionally with Board members, Board PAs, Company Secretarial services, investors, banks, and other key external contacts
• Coordinating group social events and supporting internal communications
• Providing administrative support to the Training Manager
• Supporting credit control processes for the group

This role is broad and varied — perfect for someone who loves being at the heart of a busy organisation.

About You

You will be someone who brings calm, clarity, and outstanding organisation to every task. Ideally, you will have:

• Proven experience as a PA, EA, or senior administrator
• Excellent communication skills and confidence liaising with senior stakeholders
• Strong organisational and multitasking abilities
• High attention to detail and a proactive approach
• Professionalism, discretion, and the ability to work with sensitive information
• Good working knowledge of Microsoft Office and modern digital tools
• A warm, friendly manner aligned with our hospitality values

Experience within hotels or hospitality is desirable but not essential — enthusiasm and professionalism matter most.

If you're looking for a part time role where no two days are the same, and you’d love to support a passionate leadership team within a warm, people focused business, we’d love to hear from you.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Luxury Family Hotels are dedicated to creating the time and place for wonderful family memories at their hotels. Recently awarded Best Employer at the Springboard Awards for Excellence, we have created an inspiring space for our team members that is fun, all-inclusive, professional, and rewarding. Just as a job in hospitality should be! We are dedicated to investing in individuals training needs to develop their hospitality careers. Our Four Core Pillars define our teams’ culture and all we ask of you is to work together to ensure we deliver exceptional customer service, going the extra mile for each of our guests.

Being part of this business is more than just a job - it is developing yourself within a team of likeminded individuals, being dedicated to each other to create magical moments for our guests, and enjoying your time at work so much so it shouldn’t feel like work at all.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.