Smiling group on hillside
Smiling group on hillside

Food and Beverage Assistant - Permanent and Summer casual contracts

Bar & Restaurant - The Ickworth

Contract: Permanent
Salary: 11.55 per hour plus generous service charge

We are recruiting permanent casual Food and Beverage Assistants to work alongside a fantastic, vibrant restaurant team at the beautiful Ickworth Hotel. 

Hours:
We have a variety of shifts available, where weekend and evening work will be included so full flexibility is essential.

Great rate of Pay:
We’re paying £11.55 Per Hour and you will also receive generous service charge.

Full Access to LFH Benefits:
Full access to our LFH benefits hub with discounts across all the hotels, high street retailers, holidays and more!

Key Responsibilities:

  • Support and deliver a fantastic LFH Service: You will work together as a team and alongside the kitchen team to deliver fantastic service to our guests.
  • Make long-lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!
  • Order taking and table management: Set up and maintain restaurant tables, ensuring a clean and inviting atmosphere. Accurately take food and beverage orders, provide recommendations when necessary, and have an awareness of allergens etc – full training will be provided.
  • Cleanliness: Maintain cleanliness and hygiene standards in the dining area and assist in general cleaning duties.


To succeed in this role, we are looking for someone who has:

  • Charisma, an engaging personality, and a genuine passion for providing excellent guest service.
  • Ability to interact with all guests and ability to have fun and engage with our younger diners.
  • Experience: Previous experience in a similar role within the hospitality industry is advantageous.
  • Team Player: Ability to work effectively as part of a team in a fast-paced environment.
  • Communication Skills: Strong communication skills with a friendly and approachable personality.
  • Attention to Detail: A keen eye for detail, ensuring high standards of presentation and service.


And in return:

  • Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
  • An extra day’s holiday for your birthday
  • EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
  • Cycle to work scheme
  • Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
  • Life Assurance Benefit for peace of mind for your loved ones.
  • Enhanced Maternity and Paternity packages
  • Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
  • The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
  • 50% off Food and Beverage and the Spa across Luxury Family Hotels.
  • Incredible discounted hotel stays for you, friends and family


Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

 Who are LFH?

Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.


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