Assistant Bar & Restaurant Manager

Having recently undergone a multi-million-pound refurbishment programme, 2024 is the perfect time to join New Park Manor Hotel. All existing spaces have been transformed, including the bedrooms, restaurants, children’s’ areas and the spa. The design is inspired by the building’s history as a royal hunting lodge as well as the ancient woodland that surrounds the manor.

Part of the Luxury Family Hotel Group, New Park Manor is in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, and relax in the spa, giving our guests the opportunity to reconnect with nature and each other, and as for our team? We are dedicated to creating an inspiring space for our team that is fun, all-inclusive, professional, and rewarding – just as a career in hospitality should be!

We are now seeking a talented and dedicated Assistant Bar & Restaurant Manager to join the team at New Park Manor, a renowned establishment known for its commitment to excellence and exceptional guest experiences. Your role will involve supporting the management team in day to day operations of the restaurant, encouraging your team members, taking and delivering guests orders, anticipating guests needs and always going the extra mile.

A passion for food and beverage is key and a friendly, outgoing personality is a must!

Position Overview:

As the Assistant Bar & Restaurant Manager, you will play a pivotal role in supporting the Bar & Restaurant Manager with overseeing the daily operations of our restaurants, ensuring the highest standards of service, and contributing to the overall success of New Park Manor. The ideal candidate will have a proven track record of working in a similar role, a passion for delivering outstanding customer service, and the ability to lead a team to success.

This a permanent role, at 40 hours per week over 5 days (including weekends), with an annual salary of £32,000, plus generous service charge and a brilliant benefit package.

Responsibilities:

• Assisting in the management of day-to-day operations of the bar and restaurant.
• Supervising and training staff to ensure high standards of service.
• Handling customer enquiries, complaints, and feedback in a professional manner.
• Managing inventory, ordering supplies, and maintaining stock levels.
• Ensuring compliance with health and safety regulations.
• Assisting in the development and implementation of marketing and promotional strategies.
• Monitoring financial performance and assisting in budget management.

To succeed in this role, we are looking for someone who has:

• Previous experience in a supervisory or managerial role in the hospitality industry.
• You will have strong knowledge of Bar & Wine service - WSET is desirable.
• Strong leadership and interpersonal skills with a passion for creating a great team dynamic, where team development is a priority.
• A candidate who has a great of current industry trends and food safety standards and loves the hospitality industry as much as we do!
• Excellent organisational and multitasking abilities with exceptional communication and service skills
• Ability to work flexible hours, including weekends and bank holidays.

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

 

Who are LFH?

 

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, relax in the spa and gives the opportunity for guests to reconnect with nature and each other. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.