Hotel Manager

Are you a seasoned hospitality professional with a passion for excellence? Moonfleet Manor, a luxury family hotel on the stunning Jurassic Coast, is looking for a dynamic Hotel Manager to lead our team.

Reporting to the Cluster General Manager, the Hotel Manager is responsible for all aspects of hotel operations at Moonfleet Manor including day to day management of the team and guest relations. This role will be responsible for leading the Hotel management team for Accommodation, Food and Beverage, Den, Spa and Maintenance. Floor presence during key times of the operation will be essential to being successful in this role.

This exciting permanent position comes with a salary of £65,000 per annum + performance related bonus + service charge.

Key Responsibilities:

• Lead Operations: Oversee all hotel operations, ensuring seamless guest experiences and high standards.
• Team Leadership: Motivate and manage diverse teams, fostering a collaborative and high-performing environment.
• Guest Satisfaction: Enhance guest satisfaction through proactive service and effective communication.
• Financial Management: Manage budgets, control costs, and pursue new revenue opportunities.
• Health & Safety: Ensure compliance with all health, safety, and statutory requirements.

Qualifications:

• Proven experience in a similar role within a hotel, especially in a Food and Beverage management capacity
• Strong leadership, communication, and financial management skills.
• A hospitality qualification is advantageous.

Other information:

• 45 hours per week (over 5 days) to suit the needs of the business
• Potential of short-term accommodation available if required
• Own transport essential due to remote location of hotel

If you are ready to take on this exciting challenge and lead our team to new heights, we would love to hear from you!  Join us at Moonfleet Manor and make a difference on the beautiful Jurassic Coast!

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

 

Who are LFH?

 

Part of the Luxury Family Hotel Group, Moonfleet Manor Hotel is set overlooking the incredible Jurassic coastline offering our guests the perfect location for a coastal family getaway. 2023 has brought with it completion of a full renovation of our bedrooms making them extra special for our guests. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.