Room Attendant

Are you passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness?

About Us: Woolley Grange, part of Luxury Family Hotels, reopens mid-October after a beautiful refurbishment. Join our team and help shape the next chapter of this much-loved Wiltshire retreat.

The Role:

Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay.  You will support with cleaning the public areas and assist with any room and bed changes.

This is a permanent part-time position, at 10 hours per week working the hours of 5-7pm, which may include some weekends, at an hourly rate of £12.21 per hour plus service charge.

Your responsibilities will include:

• Cleaning and tidying public areas and help to maintain guest rooms to the highest standards
• Making bed changes as required
• Replenishing amenities and supplies
• Reporting any maintenance issues to the housekeeping manager
• Assisting guests with any requests or enquiries

Requirements:

• Previous experience in housekeeping or a similar role is preferred but not essential
• Strong attention to detail and a commitment to cleanliness
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Flexibility to work various shifts, including weekends and holidays

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Woolley Grange is about to begin an exciting new chapter. Set in the heart of beautiful Wiltshire, this much-loved Jacobean manor is currently undergoing an extensive refurbishment—thoughtfully designed to celebrate its heritage while introducing a refreshed, welcoming charm. Reopening in mid-October, Woolley Grange will continue to be a proud part of the Luxury Family Hotels collection, known for creating exceptional experiences for every member of the family. As we get ready to open our doors once more, we’re looking for passionate, dedicated individuals to join us at this special moment and help shape the future of one of Wiltshire’s most unique family hotels.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.