Restaurant Manager

Nestled in the idyllic countryside of Suffolk, the beautiful Ickworth Hotel is now seeking a talented and dedicated Restaurant Manager to join our brilliant team. 

Position Overview:

As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurants, ensuring the highest standards of service, and contributing to the overall success of the hotel. The ideal candidate will have a proven track record in restaurant management, a passion for delivering outstanding customer service, and the ability to lead a team to success. This will be on a fixed term contract from July to December, at 40 hours per week over 5 days (including weekends), with an annual salary of £28,000, plus service charge.

Responsibilities:

• Manage and lead the restaurant team: fostering a positive and collaborative work environment You will be responsible for hiring and supervising the restaurant team including rota organisation, ensuring payroll is maintained and processed and conduct regular staff training and performance evaluations.
• Develop and implement strategies to enhance the guest dining experience: Work alongside the team to create an interactive, attentive and memorable dining experience for all our guests. You will collaborate with the culinary team to ensure seamless coordination between the kitchen and dining areas and address any guest concerns, ensuring prompt resolution.
• Oversee day-to-day operations: Take ownership of budgets and control operational costs, stock and equipment, and implement and uphold health and safety regulations. You will work closely with the hotel management to achieve overall business objectives.

To succeed in this role, we are looking for someone who has:
• Proven experience in restaurant management, with a minimum of 2 years in a similar role.
• Strong leadership and interpersonal skills with a passion for creating a great team dynamic, where team development is a priority.
• A candidate who has a great knowledge of current industry trends and food safety standards and loves the hospitality industry as much as we do!

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

The Ickworth Hotel, nestled in the picturesque surroundings of Bury St Edmunds, is a beautiful retreat that offers an unparalleled family experience for our guests. Set within 1,800 acres of stunning National Trust parkland, combining heritage and modern elegance, providing an idyllic escape for families.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.